SHIPPING INFORMATION

1. Shipping Method 

  • We provide free shipping for all prepaid orders within India.

  • A shipping fee may or may not be applied to all Cash on Delivery (COD) orders.

  • COD is available for all orders above ₹999/- and below ₹10,000/-

  • All prices listed are inclusive of GST.

2. Order Processing and Dispatch

  • The shipping options may vary depending on the delivery address, what time you make your purchase and item availability.

  • At the time of processing your purchase, we will show you the available shipping methods, the cost and the delivery date of your order.

  • You will receive a whatsapp notification as soon as your order is confirmed. Our team will contact you to confirm the details .

     

  • The order will be dispatched within 24-48 hours.

3. Delivery Schedule

  • Our courier partner is equipped to deliver shipments between Monday and Saturday (excluding Public Holidays) from 10 AM to 6 PM.

  • Requests for address changes can only be accommodated if the order has not been shipped from our warehouse.

  • To ensure smooth communication, please provide your correct phone number & email address with every order.

4. Tracking Information

  • Once your package is dispatched, you will promptly receive an email/ whatsapp containing your tracking information.

  • While we are committed to assisting in tracking your parcel, we cannot be held responsible for delays caused by natural disasters or unforeseeable circumstances, especially if they are attributed to our delivery partner.

5. Contact Information

For any further assistance or inquiries regarding your order, please do not hesitate to contact us at care@demie.in

6. Contact Details

  • It is imperative that you correctly enter your contact details, including the country code and zip code.

  • If your shipping pin code falls within a remote area, shipping charges may vary.

7. Contact Us

For any additional information or queries related to the dispatch of your order, please reach out to us during our operating hours:

 

Operating Hours : Monday to Saturday, 11 AM to 7 PM (IST) 

Address : Caterindia Inc , E-47 2nd floor, Kamla Nagar, Delhi-110007

Contact No. : +91-7042972796

Email : care@demie.in